Insurance
At Landfolk we have an insurance with If Insurance which cover sudden damages that happen during a rental period.
Frequently asked questions
For hosts
If a guest causes damage during a stay in your Landfolk holiday home, our insurance will cover damage on your property. This includes a broken dining table, damaged TV, and broken values above the minimum value of the fixed deductible of 1000DKK/135€. Our insurance also provides coverage of expenses eradicating bed bugs.
Our supplementary insurance does not cover damage caused by fire, theft or damage caused by storm or water as well as fungal damage and missing objects. In these cases, please contact your own insurance.
Our supplementary insurance does not cover damage caused by fire, theft or damage caused by storm or water as well as fungal damage and missing objects. In these cases, please contact your own insurance.
You report the damage by contacting Landfolk at support@landfolk.com, and we will send you a link to file in your damage report. Once you have completed and submitted the report together with images of the damage (and preferably original purchase receipts), the relevant insurer will process it.
You should always report the damage as soon as possible and at the latest 30 days after the guest has checked out.
Even if the damage does not exceed the required value for an insurance payout, you should still report the damage. Then the extent of the damage will be assessed, and if you wish, we can help you by contacting and charging the guest for compensation.
If you as a host are prevented from welcoming guests with already planned bookings due to an unforeseen damage caused by previous guests, your loss of rental income can be covered by the insurance according to the applicable conditions.
The supplementary insurance covers the buildings and objects that are covered by your own holiday home insurance in regard to the insurance policy. Associated property like your boat, ATV or similar vehicles are not covered by the insurance.
For our guests
Cleaning, utility costs and insurance are always included in the price. So during a stay in a Landfolk holiday home, you're covered by Landfolk's insurance for sudden and unforeseen damage such as a broken dining table, damaged TV, stained mattresses and broken valuables above the minimum value for your country.
You contact your host as soon as possible. The host is responsible for making a damage report to the insurer. If the damage results in a payment and a deductible applies, the deductible will be claimed from you.
